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Meal Plan FAQ

Answers for our most asked questions.
Home  /  Private: Meal Plans  /  Meal Plan FAQ
Q. How do I check my unused meal balance?

A. Checking the balance of your meal plan (and Dining Dollars account) is easy! First, visit mycard.kennesaw.edu and select the option to check your balance. On the next screen, log in with your NetID and password, just as you would your student e-mail address. Once you’ve logged in, the system will display your meal plans, how many meals you’ve used, and how many you have remaining. The system will also provide a detailed overview of your Dining Dollars transactions and balance.

Q. I am a former SPSU student now enrolled with KSU. Am I required to purchase a meal plan?

A. Former SPSU students who were enrolled in classes at SPSU and reached sophomore status (at least 30 earned credit hours) as of Spring 2015 will not be automatically assigned a meal plan, but are welcome to purchase any plan they choose. Beginning in Fall 2015, all students with fewer than 30 earned credit hours, regardless of Spring 2015 enrollment, will be automatically assigned a meal plan. These plans will be added to the student’s Owl Express account when they register for courses. This automatic exemption to the meal plan requirements will be in place as long as previously enrolled SPSU students remain enrolled at Kennesaw State University. Should you leave the university, the waiver will be forfeited. Minimum meal plan requirements remain in place for all Kennesaw State students who were not previously enrolled at SPSU.

Q. How do I know which plan I'm required to purchase?

A. All requirements can be found on the Meal Plan webpage at www.kennesawstatedining.com. Meal plan requirements are based on two items: The number of adjusted earned credit hours on a student’s transcript and whether or not the student lives on campus.

Q. Can I use my meal plan on both the Marietta and Kennesaw campuses?

A. Yes! Meal plans allow access to both The Commons (Kennesaw) and Stingers (Marietta). Dining Dollars can be used in any on-campus eateries across both campuses.

Q. Why is a required meal plan necessary?

A. Meal plans are required for a few different reasons. First, as stated by the Student Government Association (SGA) in their meal plan recommendations, the addition of a meal plan and dining hall at KSU will enhance the quality of campus life and increase student involvement on campus. Second, based on funding restrictions, the State of Georgia does not provide funding for auxiliary enterprises, which includes the construction of The Commons and Stingers. The combination of these factors led the Cabinet to approve the existing meal plan requirements, which became effective in Fall 2009.

Q. How do I purchase my meal plan?

A. To purchase an additional meal plan, visit mealplans.kennesaw.edu, and log in with your Net ID. Additional meal plans can be purchased anytime during the semester and will activate after the assigned meal plan has been exhausted. Dining Dollars can also be added anytime during the semester as well at kcashmanager.kennesaw.edu.

Q. How do I upgrade to a larger meal plan?

A. Students who wish to upgrade to a larger plan should complete a Meal Plan Upgrade request in Owl Express. This can be found in the Student Services menu of Owl Express once you’ve logged in. It is extremely important that all upgrade requests be completed by 5:00pm on the last day of Add/Drop each semester, or they WILL NOT be posted to your student account. After Add/Drop is over, students may purchase additional meals via mealplans.kennesaw.edu (this may be done at any point in the semester).

Q. Can I be exempted from the meal plan requirements?

A. Meal plan exemption requests are accepted on the basis of pre-existing financial and medical circumstances only. These forms can be found on the meal plan documents page. Please note that applying for an exemption or cancellation is not a guarantee of approval.

Q. Can financial aid pay for my meal plan?

A. Certain types of financial aid may be applied to board expenses (this is how meal plans are classified). Students are urged to be proactive in working with the Office of Student Financial Aid to secure aid that can be used for board expenses. Georgia’s HOPE Scholarship does not cover meal plan expenses.

Q. What if I am in a program where I take little or no courses on campus?

A. We recognize there are a number of students at KSU who are engaged in experiential learning (a few examples: TOSS, student teaching, full-time internships, study abroad, and designated Web Learners). Designated Web Learners, students in study abroad courses, and students in TOSS and student teaching will be automatically exempted from their meal plan requirement. Students in internship programs must notify Culinary Services of their internship and, in order to be exempted, the student must be a full-time intern (at least 12 credit hours). Part-time internships are not exempted.

Q. Are DEHP students required to purchase a meal plan?

A. Full-time DEHP (Dual-Enrollment Honors Program) students who commute to classes at KSU are not required to purchase a meal plan. Any DEHP students residing in on-campus housing will be required to participate at the first-year student level. DEHP students who are not required to participate are welcome to do so on a voluntary basis.

Q. I have a food allergy or dietary preference. Can you accommodate me?

A. We are able to accommodate a variety of food-related allergies and preferences. We do realize, however, that there are some students with severe medical restrictions that we may not be able to accommodate. You can find our cancellation request form on the Documents page under the Meal Plan tab on our website.

Q. What are Dining Dollars?

A. Dining Dollars are a currency available only to KSU students and managed with the KSU ID card. Funds in this account can be used to purchase food tax free at any of the venues operated by Culinary & Hospitality Services (Dining Dollars can be added at kcashmanager.kennesaw.edu). Dining Dollars are automatically included with each of our meal plans, so you can now use your meal plan at any dining venue on campus!

Q. I am a faculty/staff member or guest. Can I use Dining Dollars?

A. Dining Dollars are available only to currently enrolled students.

Q. Can I bring a guest into the dining halls?



All meal plans can be used to swipe in guests. Students with the Weekly8 and Weekly10 are still limited to 8 and 10 swipes per week, but may use these swipes for guest purposes. The 3Square still has 5 complimentary guest swipes for students to use each semester and cannot be used to swipe students in.

Currently, students on Access plans may see 5 of their swipes missing from their meal plan. They are still separated within the student account and simply means that once a student has exhausted their current swipes the remaining 5 swipes (if they have not swiped a guest in) will then be available for use.

Please feel free to reach out to the Meal Plan Office if you have any other questions or concerns.

Q. Will my meal plan carry over to the next semester?

A. Meal plans are valid for only the semester for which they are purchased and any unused meals will be forfeited at the close of the semester and will not carry forward. Unused Dining Dollars will carry forward from fall to spring semester only, and any unused Dining Dollars will expire on the last day of spring finals. Summer Dining Dollars are valid during the summer semester only and will not roll forward to future semesters.