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FAQs

Answers for our most asked questions.
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Q. How do I check my unused balance?

A. Checking the balance of your meal plan (and Dining Dollars account) is easy! First, visit mycard.kennesaw.edu and select the option to check your balance. On the next screen, log in with your NetID and password, just as you would your student e-mail address. Once you’ve logged in, the system will display your meal plans, how many meals you’ve used, and how many you have remaining. The system will also provide a detailed overview of your Dining Dollars transactions and balance.

Q. How do I know which plan I'm required to have?

A. Starting Fall 2017, if you do not live in University housing, you are not required to have a meal plan. If you do live on campus, your meal plan requirement is automatically assessed based on your earned credit hours. Residents with less than 60 earned credit hours will be assessed a meal plan for $1890 per semester, excluding summer. Residents with 60 or more earned credit hours will be assessed a meal plan for $489 per semester, excluding summer. To learn more about your options, click on Meal Plans, then Fall 2017 Meal Plans.

Q. Can I use my meal plan on both the Marietta and Kennesaw campuses?

A. Yes! Meal plans allow access to both The Commons (Kennesaw) and Stingers (Marietta). Dining Dollars can be used in any on-campus eateries across both campuses.

Q. Why is a required meal plan necessary?

A. Meal plans are required for a few different reasons. First, as stated by the Student Government Association (SGA) in their meal plan recommendations, the addition of a meal plan and dining hall at KSU will enhance the quality of campus life and increase student involvement on campus. Second, based on funding restrictions, the State of Georgia does not provide funding for auxiliary enterprises, which includes the construction of The Commons and Stingers. The combination of these factors led the Cabinet to approve the existing meal plan requirements, which became effective in Fall 2009.

Q. How do I purchase my meal plan?

A. If you live in KSU housing, your meal plan charge will automatically be added to your student fees which you can view on your owl express account. If you live off campus, purchasing a meal plan is easy. Just visit www.mealplans.kennesaw.edu and select the number of meals you want for the semester and the number of dining dollars you want for the semester. When you check out, by selecting Bursar Tender as your payment option, this will add your meal plan charges to your student account.

Q. How do I upgrade to a larger meal plan?

A. If you currently have a plan, and want to add more swipes or more dining dollars, it is easy to do. Just go to www.mealplans.kennesaw.edu. Select the number of additional meals you want for the semester or the additional amount of dining dollars you want for the semester. When you check out, by selecting Bursar Tender as your payment option, this will add your meal plan charges to your student account. Keep in mind, this will not take the place of your current plan, but add on to what you currently have.

Q. Can I be exempted from the meal plan requirements?

A. Meal plan exemption requests are accepted on the basis of pre-existing medical circumstances only. The link can be found by clicking Meal Plans, then Documents. Please note that applying for an exemption is not a guarantee of approval.

Q. Can Financial Aid pay for my meal plan?

A. Certain types of financial aid may be applied to board expenses (this is how meal plans are classified). Students are urged to be proactive in working with the Office of Student Financial Aid to secure aid that can be used for board expenses. Georgia’s HOPE Scholarship does not cover meal plan expenses.

Q. I have a food allergy or dietary preference. Can you accommodate me?

A. We are able to accommodate a variety of food-related allergies and preferences. We do realize, however, that there are some students with severe medical restrictions that we may not be able to accommodate. You can find our cancellation request form on the Documents page under the Meal Plan tab on our website.

Q. What are Dining Dollars?

A. Dining dollars is a declining balance account that is loaded onto your KSU ID Card. Dining dollars can only be used to make purchases at our retail dining facilities (excluding The Market) and can be used to get a discounted door rate at The Commons or Stingers. All mandatory residential plans do include dining dollars, but students can choose from 3 options, depending on their class status, to receive more or less dining dollars per semester. To learn more about your options, click on Meal Plans, then Fall 2017 Meal Plans.   Students who live off campus can purchase dining dollars by visiting www.mealplans.kennesaw.edu

Q. I am a faculty/staff member or guest. Can I use Dining Dollars?

A. Dining Dollars are available only to currently enrolled students. All KSU Dining facilities do accept cash and credit card.

Q. Can I bring a guest into the dining facilities?

A. Yes, you can. Your meal plan can be used how you see fit. You can use your swipes and dining dollars for friends. Just keep in mind that our cashiers are trained to check the picture on the KSU ID, so make sure you are present with your friends when doing so, or your card may be taken for security purposes.   The only plan that does have a limit on guest passes is the unlimited plans. However, they are given 5 complimentary guests passes that can be used through the semester for no additional charge.

Q. Will my meal plan carry over to the next semester?

A. Meal plans are valid for only the semester for which they are purchased and any unused meals will be forfeited at the close of the semester and will not carry forward. Unused Dining Dollars will carry forward from fall to spring semester only, and any unused Dining Dollars will expire on the last day of spring finals. Summer Dining Dollars are valid during the summer semester only and will not roll forward to future semesters.

Q. How do I get a meal plan if I am a faculty or staff member at KSU?

A. KSU faculty and staff can get a meal plan a couple of ways. The first is to visit mealplans.kennesaw.edu, from there select Faculty/Staff Plans and enter you net ID and password. Select the plan that works best for you and you can check out by paying with Credit Card or K-Cash. You can also visit the meal plan office, next to The Commons on the Kennesaw campus or inside Stingers on the Marietta campus, and we can enroll you to have your meal plan manually deducted from your paycheck. Cost is spread evenly over the remaining pay periods left in the semester. Faculty and Staff Plans and Department plans are only valid for the semester they are purchased in.

Q. I am a commuter that doesn’t get a plan automatically, but I want one, how can I do that?

A. KSU commuter students can get a meal plan a couple of ways. The first is to visit mealplans.kennesaw.edu, from there select Student Meal Plans and enter you net ID and password. Select the plan, or combination of plans, that works best for you and you can check out by paying with Credit Card or K-Cash. You can also choose to pay with Bursar Tender, which adds the charges to your student account. You can also visit the meal plan office, next to The Commons on the Kennesaw campus or inside Stingers on the Marietta campus, and we can help you get signed up for a meal plan. Student meal plans are only valid for the semester they are purchased in.

Q. What is my meal plan used for?

A. That is a great question. Meal Plan charges for both residents and commuters are used to support our award winning dining facilities. KSU Dining supports local businesses and food providers, national retail brands, and over 500 staff members to assure our residents and commuters can focus on class, and not where they will get their next meal from. Meal Plan charges help maintain our facilities and purchases needed equipment to run our operations. See the pie chart below: